CareCredit: A great way to help more patients pay for urologic care and streamline your practice
By Amani A. Abou-Zamzam, MBA, Urology Consultant
In today’s insurance environment, many patients have healthcare plans with high deductibles. Patients may be hesitant to move forward with recommended care because of higher out-of-pocket costs. In an effort to help patients move forward, some practices are willing to extend in-house payment plans and to take on the responsibility and risk of collections. But this process can increase overhead, consume staff time, decrease cash flow and result in increased accounts receivable.
A product used successfully in other healthcare fields can help with this – the CareCredit healthcare credit card. It can benefit both the patient and the practice. When you accept CareCredit, patients have access to special financing options1 to help them fit the cost of care into their budget – enabling more patients to proceed with needed urologic treatment and procedures. For over 27 years CareCredit has been serving the healthcare community. It is accepted at 180,000+ practices and used by over 8.5 million patients nationwide in orthopedics, plastic surgery, podiatry, dermatology, ophthalmology and dental practices. Patients and their families can continue to use their card for their other healthcare needs at any practice that accepts CareCredit1.
Your practice benefits as well. Not only are you able to treat more patients, but the practice receives payment in two business days, regardless if the patient delays or defaults.2 This can increase cash flow and decrease the time, energy and money invested in chasing your accounts receivable. On-site customer support for your staff is also provided by practice development managers.
In a recent survey of urology practices enrolled with CareCredit3, the most important attributes of CareCredit were:
1) Satisfies patient demand for a payment plan
2) Improves cash flow
3) Reduces accounts receivable
4) Eliminates the difficulty of collecting delinquent accounts
5) Increases acceptance of treatment or care.
All enrolled urology practices surveyed also said they would recommend CareCredit to a colleague.
Although many patients may be facing higher insurance deductibles and self-pay portions, when you add patient financing as a payment option it can help ease their financial burden and it also allows you and your staff more time to focus on practice building activities and providing excellent patient care.
1Subject to credit approval. Minimum monthly payments required. See carecredit.com for details.
2Subject to representations and warranties in the CareCredit Card Acceptance Agreement for Participating Professionals.
3August 2014 CareCredit Urology Survey conducted by Inquire Market Research on behalf of CareCredit.